Privacy policy

Privacy Policy of Lizzy London

Lizzy London places great importance on the protection of its customers' personal data. This privacy policy describes how personal information is collected, used, and protected. By using our services, you agree to the practices outlined in this policy.

Collection of Personal Information

Lizzy London collects various types of personal data to provide an optimal shopping experience. This data may include:

  • First name and last name
  • Shipping and billing address
  • Email address
  • Phone number
  • Payment information

Use of Personal Information

The personal information collected is used for the following purposes:

  • Processing and shipping orders
  • Managing payments and preventing fraud
  • Communicating with customers about their orders and our product offers
  • Improving our customer service and responding to inquiries
  • Sending information about new products, promotions, and events (with the customer's consent)

Sharing of Personal Information

Lizzy London does not sell, rent, or share personal information with third parties, except in the following cases:

  • With external service providers who process payments and ship orders
  • When required by law or to comply with legal procedures
  • To protect the rights, property, or safety of Lizzy London, its customers, or the public

Security of Personal Information

Lizzy London implements appropriate security measures to protect personal information from unauthorized access, alteration, disclosure, or destruction. These measures include, among others:

  • Using encryption technologies for payment transactions
  • Limiting access to personal information to employees and partners who need it to provide our services

Retention of Personal Information

Lizzy London retains personal data for as long as necessary to achieve the purposes for which it was collected, including legal, accounting, or reporting requirements.

Customer Rights

Customers have certain rights regarding their personal data under applicable law, including:

  • Right of access: Customers may request a copy of their personal data held by Lizzy London.
  • Right to rectification: Customers may request correction of incorrect or incomplete personal data.
  • Right to erasure: Customers may request the deletion of their personal data, subject to legal retention periods.
  • Right to withdraw consent: Customers may withdraw their consent at any time for the processing of their personal data.

Cookies and Similar Technologies

Lizzy London uses cookies and similar technologies to enhance the user experience on our website. Cookies help remember customer preferences and track site usage. Customers may adjust their browser settings to refuse cookies, but this may affect the functionality of the site.

Changes to the Privacy Policy

Lizzy London may update this privacy policy from time to time. Any changes will be posted on this page with an updated date. We encourage customers to visit this page regularly to stay informed of any updates.

Contact Information

For any questions regarding this privacy policy or to exercise your rights regarding your personal data, you can contact Lizzy London at the following address:

Lizzy London is committed to protecting the privacy of its customers and using their personal data in a responsible and secure manner.

Free shipment of premiums

Always free delivery with Royal Mail, including Track & Trace

Customer service

Always available within 24 hours

100% return guarantee

Easy return within 14 days

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